Effective Date: September 12, 2026

All My Web Needs, LLC respects privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how All My Web Needs, LLC, referred to as “AMWN,” “All My Web Needs,” “we,” “our,” or “us,” collects, uses, processes, discloses, and protects personal information in connection with:

1. AMWN websites;
2. Inquiries, consultations, and sales activities;
3. Client and vendor relationships;
4. AMWN Products and professional services;
5. The All My Web Needs App;
6. The AMWN App;
7. LeadConnector;
8. LeadConnector, powered by All My Web Needs; and
9. Related websites, mobile applications, CRM functions, communications tools, AI features, integrations, and services.

Capitalized terms not defined in this Policy have the meanings provided in the Terms of Use.

By creating an Account, checking a box acknowledging or agreeing to this Policy, or using a Product, you acknowledge this Policy. Where applicable law requires consent for a particular activity, AMWN will request that consent separately or through an appropriate disclosure.

1. AMWN’s Role and the Client’s Role

1.1 Information AMWN Uses for Its Own Business

When a person visits our website, contacts AMWN, requests a quote, schedules a consultation, purchases a Product, communicates with our team, pays an invoice, or manages an Account, AMWN generally determines why and how that information is used.

For that information, AMWN may be considered a controller, business, or other responsible organization under applicable privacy law.

1.2 Client Data Processed Through a Product

Clients use the AMWN App and other Products to collect and process information concerning their own leads, customers, clients, prospects, website visitors, employees, patients, students, members, applicants, and other End Users.

For Client Data, the Client generally determines why and how the information is processed. AMWN ordinarily processes that information on the Client’s behalf as a processor, service provider, contractor, or subprocessor.

The Client is responsible for its own privacy policy, notices, consent, legal basis, retention practices, Account configuration, and responses to End Users.

1.3 Requests Concerning Client Data

If a business using an AMWN Product collected your information, you should ordinarily direct your privacy request to that business first.

AMWN may direct or forward your request to the relevant Client and may not be able to complete the request without that Client’s instructions.

This Policy does not replace a Client’s own privacy policy.

2. Information We May Collect

The information collected depends on how a person interacts with AMWN, which Products are used, which features are enabled, and what information a Client chooses to process.

Not every category applies to every person.

2.1 Contact and Business Information

We may collect:

1. Name;
2. Business or organization name;
3. Job title;
4. Email address;
5. Telephone number;
6. Mailing or business address;
7. Website address;
8. Social-media information;
9. Customer or Account identifiers; and
10. Information used to verify identity, business ownership, or authority.

2.2 Account and Authentication Information

We may collect:

1. Usernames and Account identifiers;
2. Authentication records;
3. Multi-factor authentication information;
4. User permissions;
5. Login history;
6. API credentials or tokens;
7. Account settings;
8. Administrative activity; and
9. Security events.

Passwords may be stored in hashed or otherwise protected form by AMWN or an underlying provider.

2.3 Billing and Transaction Information

We may collect:

1. Billing names and addresses;
2. Product selections;
3. Subscription status;
4. Invoices;
5. Payment history;
6. Tax information;
7. Transaction amounts;
8. Limited payment-method information, such as card type and last four digits;
9. Chargeback, dispute, refund, or collection information;
10. Usage records; and
11. AMWN App wallet funding, balances, replenishments, deductions, and activity.

Complete credit-card or bank information may be collected and processed directly by a payment processor rather than stored by AMWN.

2.4 Inquiry, Sales, and Support Information

We may collect:

1. Quote and consultation requests;
2. Project details;
3. Service interests;
4. Consultation notes;
5. Proposals and Orders;
6. Support requests;
7. Feedback;
8. Survey responses;
9. Reviews;
10. Customer-service history; and
11. Information voluntarily provided through forms, email, SMS, live chat, meetings, telephone calls, or other communications.

2.5 Client Data

Clients and Authorized Users may collect, import, create, or store Client Data such as:

1. Names;
2. Email addresses;
3. Telephone numbers;
4. Mailing addresses;
5. Contact and CRM records;
6. Lead sources, tags, notes, and custom fields;
7. Appointment and calendar information;
8. Form and survey submissions;
9. Website, funnel, and application activity;
10. Email, SMS, MMS, RCS, WhatsApp, chat, and direct-message content;
11. Call recordings, voicemails, transcripts, summaries, and metadata;
12. Purchase, invoice, payment, subscription, and transaction information;
13. Membership, course, community, and portal information;
14. Files, images, documents, audio, and video;
15. Marketing preferences, consent records, and opt-out activity;
16. Employment, professional, or organizational information;
17. Approximate location or time-zone information;
18. Information obtained through integrations; and
19. Other information the Client chooses to process.

2.6 Communications and Recordings

We may collect or process:

1. Emails;
2. SMS and other messages;
3. Live chats;
4. Support conversations;
5. Telephone calls;
6. Voicemails;
7. Audio or video meetings;
8. Recordings;
9. Transcripts;
10. AI-generated summaries;
11. Communication metadata; and
12. Consent and opt-out records.

Calls or meetings involving AMWN may be recorded or transcribed after appropriate notice where required.

Clients are responsible for notices and consent relating to communications they conduct through a Product.

2.7 AI Information

When AI features are used, we may process:

1. Prompts and instructions;
2. Uploaded files;
3. Knowledge-base content;
4. Call audio;
5. Transcripts;
6. Chats and messages;
7. Generated content;
8. AI configurations;
9. Agent actions;
10. Feedback; and
11. Technical and safety information.

This information may be transmitted to third-party AI providers to generate, evaluate, route, or process output.

2.8 Website, Device, and Usage Information

We may automatically collect:

1. IP address;
2. Browser and device type;
3. Operating system;
4. Device or advertising identifiers;
5. Referring website or search engine;
6. Pages viewed;
7. Links clicked;
8. Date and time of activity;
9. Session information;
10. Search terms;
11. General location derived from IP address;
12. Log files;
13. Error and diagnostic data;
14. Feature usage;
15. Performance information;
16. Email engagement;
17. Form interaction; and
18. General traffic and usage patterns.

2.9 Cookies and Similar Technologies

We may use:

1. Cookies;
2. Tracking pixels;
3. Tags;
4. Local storage;
5. Session technologies;
6. Analytics tools;
7. Advertising technologies;
8. Call-tracking technologies; and
9. Similar identifiers.

2.10 Information From Other Sources

We may receive information from:

1. Clients and Authorized Users;
2. End Users;
3. Client-selected integrations;
4. Social-media and advertising services;
5. Payment processors;
6. Communications providers;
7. Domain registrars;
8. Scheduling services;
9. Analytics providers;
10. Identity-verification providers;
11. Data-migration sources;
12. Referral partners;
13. Public records;
14. Business directories; and
15. Other sources authorized by the applicable person or Client.

2.11 Sensitive Information

Depending on how a Client uses a Product, Client Data may include information considered sensitive under applicable law.

A Client may submit sensitive personal information only when the Client:

1. Has a lawful basis;
2. Has obtained required consent;
3. Has implemented appropriate safeguards; and
4. Is authorized to use the particular Product for that information.

Protected Health Information may be processed only under the conditions described in the Terms of Use and an applicable Business Associate Agreement.

Protected Health Information and other highly sensitive information must not be entered into AI features unless AMWN expressly authorizes the specific use in writing.

3. How We Collect Information

We may collect information:

1. Directly from you;
2. From a Client or Authorized User;
3. From an End User interacting with a Client;
4. Automatically through websites and Products;
5. Through cookies and similar technologies;
6. From integrations and APIs;
7. From communications and payment providers;
8. From referral or marketing partners;
9. From public sources and directories;
10. From service providers; and
11. From other sources you authorize.

4. How We Use Information

AMWN may use information to:

1. Respond to inquiries and consultation requests;
2. Provide quotes, proposals, and recommendations;
3. Create and administer Accounts;
4. Verify identity, authority, and business ownership;
5. Provide, configure, host, maintain, improve, and support Products;
6. Process payments, subscriptions, Usage Charges, and wallet charges;
7. Calculate taxes and provider charges;
8. Operate websites, communications, calendars, workflows, automations, AI features, CRM functions, payments, and integrations;
9. Follow Client instructions;
10. Communicate regarding Accounts, projects, services, billing, support, appointments, updates, and security;
11. Use automated or AI-assisted tools to draft, route, send, or respond to emails, SMS, live chats, and calls;
12. Send marketing communications where legally permitted and separately authorized;
13. Maintain consent, opt-out, and suppression records;
14. Record or transcribe communications where permitted;
15. Generate and review AI output;
16. Personalize content and service recommendations;
17. Conduct analytics and measure Product or marketing performance;
18. Improve functionality, usability, security, reliability, and performance;
19. Detect fraud, abuse, prohibited activity, and security threats;
20. Authenticate users and protect Accounts;
21. Enforce agreements;
22. Resolve disputes and collect amounts owed;
23. Comply with law, legal process, or regulatory requests;
24. Protect AMWN, Clients, End Users, providers, and the public;
25. Conduct or evaluate a corporate transaction;
26. Create aggregated or de-identified information; and
27. Carry out other purposes disclosed when information is collected.

5. Legal Bases for Processing

Where applicable law requires a legal basis, AMWN may process personal information based on:

1. Performance of a contract;
2. Steps requested before entering a contract;
3. Consent;
4. Compliance with legal obligations;
5. AMWN’s legitimate interests in operating, securing, improving, marketing, and protecting its business and Products;
6. Protection of vital interests where applicable; or
7. Another legal basis permitted by law.

Where processing is based on consent, consent may generally be withdrawn prospectively, subject to legal, technical, and contractual limitations.

6. Client Data Processing

6.1 Client Instructions

AMWN processes Client Data to provide the Products, carry out Client instructions, operate requested integrations, maintain and secure systems, comply with law, and perform activities described in the Agreement.

6.2 Client Responsibility

The Client is responsible for:

1. The legality and accuracy of Client Data;
2. Providing required privacy notices;
3. Obtaining required consent and authorization;
4. Maintaining an appropriate lawful basis;
5. Responding to End Users;
6. Honoring privacy and communications preferences;
7. Establishing retention and deletion periods;
8. Limiting Account access;
9. Protecting credentials and systems;
10. Configuring Products appropriately; and
11. Determining whether additional contracts, assessments, registrations, or safeguards are required.

6.3 End-User Requests

When AMWN receives a privacy request involving Client Data, AMWN may:

1. Direct the requester to the Client;
2. Forward the request to the Client;
3. Ask the Client for instructions; or
4. Respond as required by applicable law.

6.4 Support and Security Access

Authorized AMWN personnel and providers may access Client Data when reasonably necessary for:

1. Support and implementation;
2. Maintenance and troubleshooting;
3. Security and fraud prevention;
4. Compliance;
5. Legal process; or
6. Enforcement of the Agreement.

6.5 Aggregated and De-Identified Information

AMWN may generate and use aggregated or de-identified information for analytics, security, benchmarking, reporting, Product improvement, and business purposes.

AMWN will not intentionally reidentify information maintained as de-identified unless permitted by law for testing, security, or compliance.

7. AI, Automated Communications, and Recordings

7.1 AI Processing

AI features may process prompts, messages, recordings, audio, transcripts, summaries, documents, knowledge-base content, instructions, and generated output through third-party AI providers.

7.2 AI-Assisted AMWN Communications

AMWN may use AI or automated systems to assist with emails, SMS, live-chat conversations, telephone calls, call routing, transcription, summaries, support, and follow-up.

Where required, AMWN will disclose when a call or interaction uses an automated, prerecorded, or AI-generated voice and will obtain applicable consent.

7.3 Client Responsibilities

Clients are responsible for:

1. Notifying End Users when AI, automation, recording, transcription, or monitoring is used;
2. Obtaining legally required consent;
3. Reviewing AI output;
4. Ensuring the accuracy and appropriateness of communications; and
5. Implementing required human review.

7.4 AI Accuracy

AI output may be inaccurate, incomplete, outdated, misleading, offensive, biased, or inappropriate.

AMWN does not treat AI output as independently verified and does not guarantee its accuracy.

7.5 Significant Decisions

Clients may not use AI as the sole basis for legally or similarly significant decisions unless the use is lawful and appropriate notices, testing, explanations, human review, safeguards, and appeal rights are provided.

8. Cookies, Analytics, and Advertising

8.1 Purposes

We may use cookies and similar technologies to:

1. Operate and secure websites and Accounts;
2. Maintain sessions;
3. Remember preferences;
4. Measure traffic and performance;
5. Diagnose errors;
6. Understand visitor behavior;
7. Evaluate advertising;
8. Personalize content; and
9. Deliver or measure targeted advertising.

8.2 Categories

These technologies may be categorized as:

1. Strictly necessary;
2. Functional;
3. Analytics or performance; and
4. Advertising or targeting.

8.3 Advertising and Analytics Partners

Advertising and analytics technologies may disclose identifiers, IP addresses, device information, internet activity, and engagement information to advertising and analytics partners.

AMWN does not authorize those partners to use SMS consent records or mobile telephone numbers for their own marketing.

8.4 Cookie Choices

You may manage cookies through:

1. A cookie or privacy-preference tool where available;
2. Browser settings;
3. Device settings;
4. Advertising-industry opt-out tools; or
5. A privacy request submitted to AMWN.

Disabling cookies may affect website or Product functionality.

8.5 Global Privacy Control

Where required by applicable law and supported by our systems, AMWN will process a recognized opt-out preference signal, such as Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising for the browser or device sending the signal.

8.6 Do Not Track

Because there is no universally accepted standard for ordinary “Do Not Track” browser signals, AMWN may not respond to those signals.

AMWN processes legally recognized opt-out preference signals where required.

9. SMS and Mobile Information

9.1 AMWN SMS Program

When a person provides a mobile number and separately opts in, AMWN may send transactional or service-related messages concerning:

1. Inquiries;
2. Appointments;
3. Projects;
4. Services;
5. Support;
6. Accounts;
7. Billing;
8. Requested follow-up; and
9. Administrative or security matters.

AMWN does not currently use transactional SMS consent to send marketing or promotional text messages. AMWN will obtain separate legally sufficient consent before using SMS for marketing.

Message frequency varies. Message and data rates may apply.

Consent to receive SMS is not a condition of purchasing a Product.

9.2 Opting Out

A recipient may reply STOP to opt out. AMWN may send one message confirming the opt-out.

A recipient may reply HELP for assistance or contact AMWN directly.

9.3 Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text-message originator opt-in data and consent; this information will not be shared with any third parties.

AMWN does not sell or share mobile telephone numbers or SMS opt-in consent for another company’s marketing or promotional purposes.

9.4 Client Messaging Data

The mobile-information limitation above applies to AMWN’s handling of mobile information.

Clients remain independently responsible for their collection, use, disclosure, and protection of mobile information processed through the AMWN App.

10. How We Disclose Information

10.1 Service Providers and Subprocessors

AMWN may disclose information to providers supporting:

1. The underlying technology and infrastructure used to deliver the AMWN App;
2. Cloud hosting and storage;
3. Communications and telecommunications;
4. Email delivery;
5. Payment processing;
6. AI functionality;
7. Workflow automation;
8. Analytics and advertising;
9. Customer support;
10. Security;
11. Identity verification;
12. Data migration;
13. Accounting and collection;
14. Legal services; and
15. Other business operations.

These providers may include providers associated with LeadConnector and their subprocessors.

The providers involved vary according to the features enabled. Information concerning applicable subprocessors may be requested from AMWN.

10.2 Client-Directed Integrations

When a Client enables or requests an integration, AMWN may disclose Client Data to and receive Client Data from the applicable Third-Party Service at the Client’s direction.

10.3 Clients and Authorized Users

AMWN may disclose information within an Account to the Client and Authorized Users based on Account permissions and Client instructions.

10.4 Professional Advisers

AMWN may disclose information to attorneys, accountants, insurers, auditors, financial institutions, collection agents, and other professional advisers when reasonably necessary.

10.5 Legal, Compliance, and Safety

AMWN may disclose information when it reasonably believes disclosure is appropriate to:

1. Comply with law or valid legal process;
2. Respond to regulatory or governmental requests;
3. Enforce agreements;
4. Investigate fraud, abuse, or security incidents;
5. Protect rights, property, systems, or safety;
6. Cooperate with carriers and providers; or
7. Establish, exercise, or defend legal claims.

AMWN may be legally prohibited from notifying the affected person.

10.6 Business Transfers

Information may be disclosed or transferred in connection with a merger, financing, acquisition, sale, reorganization, bankruptcy, or transfer of some or all of AMWN’s business or assets.

10.7 Consent or Direction

AMWN may disclose information with consent, at a Client’s direction, or as otherwise disclosed when the information is collected.

11. Sale, Sharing, and Targeted Advertising

11.1 No Monetary Sale

AMWN does not sell personal information in exchange for money.

AMWN does not sell Client Data, mobile telephone numbers, or SMS opt-in consent.

11.2 Broad Statutory Definitions

Certain state privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include disclosures of identifiers, device information, or internet activity through advertising or analytics technologies.

As a result, some cookie or pixel activity may be considered a sale, sharing, or targeted advertising under those laws even though AMWN does not receive money in exchange for the information.

11.3 Opt-Out Requests

Where applicable, a person may request to opt out by:

1. Using an available cookie or privacy-preference tool;
2. Sending a recognized opt-out preference signal; or
3. Emailing support@allmywebneeds.com with the subject line “Privacy Opt-Out.”

11.4 Minors

AMWN does not knowingly sell or share the personal information of individuals under 16.

12. Retention, Security, and International Processing

12.1 Retention

AMWN retains personal information for as long as reasonably necessary to:

1. Provide Products;
2. Maintain an Account;
3. Fulfill the purpose for which the information was collected;
4. Comply with legal, tax, accounting, and recordkeeping obligations;
5. Maintain consent and suppression records;
6. Resolve disputes;
7. Collect amounts owed;
8. Prevent fraud and abuse;
9. Enforce agreements; and
10. Protect security and legal rights.

Retention depends on the type and sensitivity of information, applicable legal requirements, Account status, Client instructions, backup cycles, and provider practices.

Client Data may remain for a limited period after cancellation or termination and may thereafter be permanently deleted. Some information may remain in backups, security logs, legal records, or systems where immediate deletion is not technically practical.

AMWN does not guarantee indefinite storage or post-cancellation recovery.

12.2 Security

AMWN uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information and Products.

Safeguards may include:

1. Access controls;
2. Authentication;
3. Password protection;
4. Encryption where appropriate;
5. Firewalls;
6. Monitoring;
7. Backups;
8. Vendor controls;
9. Restricted personnel access; and
10. Incident-response procedures.

No system, transmission, storage method, or security program is completely secure. AMWN cannot guarantee absolute security.

Clients are responsible for protecting credentials, using available multi-factor authentication, configuring permissions, securing their devices and networks, removing former users, monitoring Account activity, and maintaining independent backups.

12.3 International Processing

AMWN is based in the United States. Information may be processed in the United States and other countries where AMWN or its providers operate.

Those countries may have privacy laws different from the laws in a person’s jurisdiction.

Where required, AMWN or its providers may rely on contractual protections, recognized transfer frameworks, adequacy decisions, or other lawful transfer mechanisms.

13. Privacy Rights

Depending on location and applicable law, a person may have the right to:

1. Confirm whether personal information is being processed;
2. Request access;
3. Obtain a copy;
4. Request correction;
5. Request deletion;
6. Request portability;
7. Restrict or object to processing;
8. Withdraw consent;
9. Opt out of marketing;
10. Opt out of sale, sharing, or targeted advertising;
11. Limit certain uses of sensitive personal information;
12. Appeal a denied request; and
13. File a complaint with an appropriate regulator.

These rights are subject to legal exceptions and verification requirements.

13.1 Submitting a Request

Privacy requests may be submitted to:

support@allmywebneeds.com

Please include enough information for AMWN to understand the request and locate relevant records.

13.2 Verification

AMWN may request information to verify identity, authority, residency, Account ownership, or the relationship to which the request relates.

Verification information will not be used for unrelated purposes.

13.3 Authorized Agents

Where permitted, an authorized agent may submit a request. AMWN may require proof of authorization and may verify the request directly with the individual.

13.4 Client Data Requests

When a request concerns Client Data controlled by an AMWN Client, AMWN may direct or forward the request to that Client.

13.5 Appeals

Where applicable, a person may appeal a denied request by replying to AMWN’s response or emailing support@allmywebneeds.com with the subject line “Privacy Appeal.”

13.6 No Discrimination

AMWN will not unlawfully discriminate against a person for exercising an applicable privacy right.

14. Additional U.S. State Privacy Information

Depending on a person’s interaction with AMWN, AMWN may collect the following statutory categories of personal information:

1. Identifiers;
2. Customer-record information;
3. Commercial information;
4. Internet or network activity;
5. Approximate geolocation;
6. Audio, electronic, visual, or similar information;
7. Professional or employment-related information;
8. Sensitive personal information when voluntarily provided or processed for a Client;
9. Inferences; and
10. Other personal information described in this Policy.

AMWN collects, uses, retains, and discloses these categories for the business and commercial purposes described in this Policy.

AMWN may disclose these categories to service providers, Clients, Authorized Users, Client-directed integrations, professional advisers, authorities, business-transfer recipients, and advertising or analytics partners as described above.

AMWN does not use sensitive personal information to infer characteristics about a person except as permitted by law or at a Client’s direction.

AMWN does not offer a financial incentive in exchange for personal information unless separate terms are provided.

15. EEA, United Kingdom, and Similar Jurisdictions

Where GDPR, UK GDPR, or a similar law applies:

1. AMWN may act as controller for information collected for AMWN’s direct business purposes;
2. The Client generally acts as controller for Client Data;
3. AMWN may act as processor or subprocessor for Client Data;
4. Processing may be based on contract, legitimate interests, consent, legal obligation, or another lawful basis;
5. Individuals may have rights of access, correction, deletion, portability, restriction, objection, and withdrawal of consent; and
6. Individuals may complain to an appropriate supervisory authority.

A Client requiring a data processing agreement or international-transfer terms must contact AMWN before submitting regulated data.

16. Children and Minors

AMWN Accounts and AMWN’s direct services are intended for persons at least 18 years old.

AMWN does not knowingly market the AMWN App directly to children or knowingly collect personal information directly from a child under 13 without appropriate authorization.

Clients may process information concerning minors only when lawful, necessary, appropriate, and supported by required parental, guardian, school, healthcare, or other authorization.

If AMWN learns that it directly collected personal information from a child in violation of applicable law, AMWN will take reasonable steps to delete it.

17. HIPAA and Other Regulated Information

This Privacy Policy is not a Business Associate Agreement.

No Business Associate Agreement exists merely because a Client acknowledges this Policy or uses a Product.

Protected Health Information may be processed only when:

1. AMWN has approved the use in writing;
2. Required HIPAA functionality is active and paid;
3. Applicable Business Associate Agreements are executed;
4. The Account is properly configured; and
5. The particular feature is covered.

Where a Business Associate Agreement applies, that agreement controls in the event of a conflict concerning Protected Health Information.

Clients must not assume that third-party marketplace applications, AI features, integrations, or other Third-Party Services are covered by a Business Associate Agreement.

18. Third-Party Websites and Services

AMWN websites and Products may link to or integrate with third-party websites and services.

Their privacy practices are governed by their own policies. AMWN is not responsible for third-party privacy, security, content, or conduct.

19. Changes to This Privacy Policy

AMWN may update this Policy to reflect changes in law, Products, providers, technology, or business practices.

AMWN will post the updated Policy and revise the effective date. AMWN may provide additional notice or require renewed acknowledgement where required by law or where AMWN determines that a change is material.

A material change will not retroactively expand consent where applicable law requires new consent.

20. Contact Us

Questions, complaints, or privacy requests may be directed to:

All My Web Needs, LLC
701 Broadway, #401
Nashville, Tennessee 37203
615-538-7483
support@allmywebneeds.com