As a business, a high-quality website that offers a good user experience is more important than you may think. In fact, around 38% of people will stop engaging with a website if the design isn’t appealing.

That’s why it’s so important to work with professionals when building or redesigning your site. Opting for a paid, templated website builder won’t cut it.

However, if you’re searching for a trusted Nashville website design agency, you need to be sure you work with the right people. That’s why we’re going over five questions to ask before hiring someone.

1. What Kind of Experience Do You Have?

In addition to plenty of experience, you need a web design agency that’s worked with businesses similar to yours. Ask to see a portfolio and make sure it aligns with your goals.

An agency with years of experience will have learned what works and what doesn’t. Someone who’s just getting started as a designer will be working in the dark.

Don’t be afraid to ask if you can speak to past clients. They can give you some insight into how an agency operates.  

2. How Does the Process Work?

Asking this question is a great way to gauge if an agency has a solid infrastructure. It also gives you an idea of what to expect from the design process.

Find out how you’ll communicate with the agency while they’re designing your site. Will you have an account manager giving you updates or do you need to reach out for them yourself?

It’s also important to ask what’s required of you. There’s a chance you’ll need to provide material like logos or business information.

3. How Do Your Sites Perform?

A website can look great but perform poorly. You need to know your site will rank well in search engines and convert visitors into clients.

Ask a potential web design agency how they’ve helped previous clients. They should be able to give you some success stories.

This is also a great time to ask how they plan to make your site function well and achieve good rankings.  

4. Can I Make Updates After the Site Is Live?

Each web design agency has a different way of handling a site after it’s live. You need to know how changes get made and how you’re involved in the process.

Ask about hosting or maintenance packages. This lessens the amount of work you’ll have to do to make changes.

Ideally, you want to work with someone who makes this process fast and easy.

5. How Does Pricing Work?

Finally, you need to know exactly what you’ll pay for a new site design. This will depend on the size of your site and what package you need.

Make sure you nail down what you’ll pay upfront along with ongoing monthly charges. It’s also important to understand how much add-ons cost.

Pay close attention to the contract and ask for clarity on items you’re not sure about.

Work With a Top Nashville Website Design Professional

When it comes to your business site, high-end design is invaluable. It will improve your business reputation and attract a consistent stream of new clients.

Keep these questions in mind when speaking with a potential Nashville website design agency.

We provide a wide range of web design and digital marketing solutions. Contact us today to learn more.